Customer reviews
What Mansfield and Nottinghamshire customers say about RPH
RPH Home Services is rated 10/10 from more than50 verified reviews on Checkatrade, for boiler installation, servicing, repairs and leak detection since 1989. Every review there is from a vetted customer and none can be edited or removed by us.
Accredited & approved
Trading since 1989 · Gas Safe registered · £5 million public liability insurance · Rated 10/10 from 50+ reviews on Checkatrade
A selection of recent reviews
Quoted from customers across Mansfield, Ashfield and Nottinghamshire, each scored out of 10 by the customer. This is a selection — the full, unedited record is on Checkatrade.
Customer rating 10/10
RPH Home Services did a great job. I can’t fault Dean and his team. We had a new boiler fitted. Highly recommended. Fitted the boiler on a Saturday as they were busy the following week.
Customer rating 10/10
If you are looking for anybody to carry out boiler installation, servicing or central heating work then look no further. RPH were competitive, punctual, professional, clean and tidy. Nothing was rushed and they went to great effort to not only complete our swap from a traditional to a combi boiler, but to do it in a way that made the swap look as good as possible too. Although we got several quotes, they left us feeling confident we made the right decision.
Customer rating 10/10
I was very impressed with David from the day he came to give me a quote. He checked the location of gas pipes to ascertain the complexity of the job — two previous companies had not even mentioned this. On fitting day David and two colleagues arrived at the time advised. They kept me informed of each task and left my property clean and tidy.
Customer rating 10/10
Needed my old boiler and F&E system replacing. David visited and we agreed a new location for the boiler and an extra radiator. On the day of installation David, Dean and crew were very professional, ensuring all carpets and flooring were protected. Very pleased with the work undertaken.
Customer rating 9/10
David and crew were punctual and professional. Good job done.
What the reviews keep saying
Read fifty reviews of a heating firm and the same handful of things decide the score. For us they are punctuality — the engineer arrives at the time agreed, not in a four-hour window; tidiness — carpets protected, the old appliance gone, the kitchen as we found it; and the price — the written quote after the survey is the invoice, with nothing added on the day. The other thing customers mention is that they dealt with David or Dean from the first visit to the sign-off, rather than a call centre and a subcontractor.
- Turn up when we said: A specific arrival time, and a call if the job before overruns.
- Leave it clean: Dust sheets, carpet protection, old boiler and packaging removed.
- Quote is the invoice: Fixed written price after a free survey; nothing added on the day.
- Same engineers throughout: The people who quoted are the people who fit, service and repair.
We ask every customer for a review after every job, never offer anything for one, and reply to each — including any that are critical. If something went wrong on your job, tell us first on 01623 354773 and we will put it right.
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What do customers most often mention?
Your new boiler, fitted in as little as 48 hours
A fixed written quote after a free survey, and the same local engineers from first visit to sign-off — no call centres, no subcontractors.